Privacy Policy

Last updated: July 2026

Aletheia ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our platform and website at getaletheia.ai.

1. Information We Collect

We collect information you provide directly to us, including:

• Contact information (name, email address, company name, job title)
• Account credentials and profile information
• Business data you upload or enter into the platform
• Communications and correspondence with our team

We also collect information automatically when you use our services, including usage data, log files, device information, and cookies.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Aletheia platform
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to comments, questions, and requests
• Send marketing communications (you may opt out at any time)
• Monitor and analyze usage patterns to improve our services
• Comply with legal obligations

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: Trusted third parties who assist in operating our platform and services, subject to confidentiality agreements
• Legal requirements: When required by law, court order, or government authority
• Business transfers: In connection with a merger, acquisition, or sale of all or part of our business
• With your consent: For any other purpose with your explicit consent

Importantly, your business data is never shared with other Aletheia customers or used to train shared models.

4. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, access controls, and regular security audits. We regularly review and improve our security practices. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us at privacy@getaletheia.ai. Certain data may be retained to comply with legal obligations.

6. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict processing of your data. To exercise these rights, contact us at privacy@getaletheia.ai.

7. Cookies & Analytics

We use cookies and similar technologies to understand how our site is used and to improve it. Specifically, we use:

• Google Analytics (Google LLC) — measures page views, traffic sources, and navigation behavior.
• Microsoft Clarity (Microsoft Corporation) — provides aggregated heatmaps and session recordings of how visitors interact with our pages, to help us improve usability. Clarity masks text entered into form fields.

These tools set cookies and process usage data — such as IP address, device and browser information, and on-site behavior — which is shared with the respective providers acting as our processors. We do not sell your personal information. You can opt out at any time using the cookie notice on our site, or by disabling cookies in your browser. Disabling cookies may affect some functionality. For details on how these providers handle data, see Google's and Microsoft's respective privacy policies.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: privacy@getaletheia.ai
• Website: getaletheia.ai